Hospitality Job Portal - Legal Policies & Terms Pack

1. Legal Policies Summary

Key Rules & Highlights

• User Eligibility: Users must be 18+ and provide accurate, truthful information at all times.
• Employer Responsibility: Employers are solely responsible for posting lawful, non-discriminatory job openings.
• Job Seeker Accuracy: Job seekers must submit genuine resumes, qualifications, and employment histories.
• Service Fees & Payments: Registration and job ad activation fees are generally non-refundable unless explicitly stated otherwise.
• Account Security & Compliance: The platform reserves the right to suspend or terminate accounts that violate platform rules or engage in fraudulent activities.

2. Terms & Conditions

These Terms & Conditions govern access to and use of the Hospitality World Job Portal website, mobile interfaces, and recruitment software services.

Scope of Services

This section defines the scope of recruitment matching services provided for the hospitality sector, connecting employers, job candidates, staffing partners, and hospitality service providers. The portal may update policies periodically, and users accept revised terms by continued use of the platform.

User Eligibility

Access to the platform is restricted to individuals and legal business entities capable of forming legally binding contracts. Job seekers and employer representatives must be at least 18 years of age.

Employer Obligations

Employers agree to post genuine job vacancies, comply with local labor laws, refrain from demanding illegal fees from applicants, and protect candidate personal data accessed via the platform.

Job Seeker Obligations

Job seekers agree to provide accurate qualifications, respond professionally to employer inquiries, and maintain the security of their login credentials.

Payments & Transactions

All fees for employer job postings or job seeker account registration must be paid through approved payment gateways. Charges exclude applicable taxes unless stated otherwise.

Intellectual Property & Liability

Hospitality World retains all ownership rights in portal software, branding, and layouts. The platform's total aggregate liability is limited strictly to fees paid by the user in the preceding 12 months.

3. Privacy Policy

We respect your privacy and process personal data in accordance with strict data protection standards.

Information Collected

We collect user account details, resume uploads, candidate qualifications, employer company profiles, job ad content, and technical usage data (such as IP addresses and browser logs).

Use of Personal Data

Data is utilized to deliver recruitment matching services, process payments, verify account authenticity, and send essential notifications (such as verification links and application updates).

Data Sharing & Access

Candidate profiles are shared with prospective employers when applying for jobs or when candidate profile searchability is enabled. We do not sell user data to third-party marketers.

4. Cookie Policy

Cookies are small text files stored on your device to enhance navigation and site performance.

Cookie Classifications

• Essential Cookies: Required for secure session maintenance, login authentication, and CSRF protection.
• Analytics Cookies: Help measure site traffic, page load performance, and portal usage patterns.
• Preference Cookies: Store search filters, location choices, and interface preferences.

Users may manage or disable non-essential cookies via browser settings, though certain portal features may require cookies to function properly.

5. Refund & Cancellation Policy

Subscription & Fee Cancellation

Job posting and candidate registration fees are non-refundable once activated. Employers may archive job postings at any time, but early closure does not entitle the user to a prorated refund.

Refund Review & Processing

Duplicate or erroneous payment transactions resulting from technical errors will be reviewed upon request. Approved refunds will be returned via the original payment method within 5–7 business days.

Chargeback Handling

Unwarranted chargebacks or payment disputes will result in immediate account suspension pending resolution.

6. Legal Disclaimer

No Employment Guarantee

The portal serves as a software venue connecting hospitality employers and job seekers. Hospitality World does not guarantee employment offers, interview calls, or candidate hiring outcomes.

Third-Party Content & Service Availability

We do not independently verify every detail in user-submitted job posts or candidate resumes. Services are provided on an "as-is" and "as-available" basis without warranties of any kind.

7. Employer Agreement

Recruitment Conduct & Compliance

Employers agree to maintain ethical hiring practices, uphold non-discrimination standards across all job postings, and comply with all applicable labor regulations.

Candidate Data Handling

Employers must use candidate resumes and contact information strictly for genuine employment evaluations and must refrain from selling or misusing candidate data.

8. Job Seeker Agreement

Profile Accuracy & Conduct

Job seekers warrant that all credentials, resumes, certificates, and work experience provided on their profile are truthful and accurate.

Account Security

Job seekers are responsible for preserving password secrecy and for all activity occurring under their account credentials.

9. Data Retention Policy

Retention Periods & Deletion Requests

Account and resume data are retained while the user account remains active. Users may request complete data deletion or account closure by submitting a request to support.

Archiving & Backup

Encrypted system backups are stored securely and purged periodically according to standard data maintenance schedules.

10. Acceptable Use Policy

Prohibited Activities

Users must NOT engage in scraping, automated data harvesting, posting false or deceptive jobs, uploading malicious code, or attempting unauthorized access to portal databases.

Fraud Prevention & Security

Automated and manual security controls monitor the platform for suspicious activities to protect employers and job seekers from fraud.